Our Team

Kimberly Travis

LCSW

Kimberly is a Licensed Clinical Therapist specializing in individual, couples and family therapy. She holds a Masters of Social Work from Loyola University and is a licensed Clinical Social Worker in both the states of Illinois and Indiana. Kimberly is trained in a variety of treatment modalities. Her approaches incorporates a strengths-based, client-centered focus that seeks to enhance the client’s level of motivation for personal growth and change. Her area of expertise includes depression, anxiety disorders, PTSD, substance abuse, bipolar disorder, schizophrenia, personality disorder, co-occurring mental health, relationship issues, anger management, attention deficit disorder. Her greatest reward as a therapist is helping her clients explore ways to make the change in their lives that will allow them to look forward to the future with hope.

Karen Glaza

LCSW

Karen creates an individual plan for each client in a welcoming, protected, and non-judgmental environment. As a Licensed Clinical Social Worker (LCSW), she identifies concerns, establishes goals, and provides professional assistance toward success. Karen works with clients to identify their own strengths, experiences, and interpersonal relationships to help guide them to positive change.
Karen is an empathetic and creative therapist who has always been passionate about mental health. She completed her undergraduate work at Loyola University in Chicago with a Bachelor’s Degree in Psychology and went on to obtain her Master’s Degree in Social Work from The University of Michigan, concentrating on Children and Adolescents populations with a minor in Management. She has extensive experience working with children, adolescents, adults, and seniors in both individual and group settings.

Ivonne Scaglione

MSW-Bilingual

I believe that healing is a process, and with the right support, meaningful change is possible. My approach to counseling is compassionate, non-judgmental, and client-centered. I strive to create a safe, supportive space where individuals feel heard, understood, and accepted while exploring the challenges that may be affecting their lives.

I have approximately 13 years of professional experience as a clinical social worker, working with adults, adolescents, couples, and families in a variety of settings, including family courts, schools, and nonprofit organizations. Throughout my career, I have supported individuals from diverse backgrounds and have extensive experience in crisis intervention and helping clients navigate difficult and complex circumstances.

My areas of focus include depression, anxiety, relationship concerns, domestic violence, trauma, life transitions, addiction, eating disorders, mood disorders, personality disorders, and grief. I recognize that every person’s experiences and needs are unique, and I tailor treatment to each client rather than taking a one-size-fits-all approach.

My therapeutic approaches include Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, Strength-Based Therapy, Narrative Therapy, Trauma-Focused CBT, and Play Therapy. I integrate these approaches based on each client’s goals, strengths, and individual needs.

Whether you are experiencing a difficult life transition, struggling with relationships, coping with emotional distress, or simply feeling stuck, you do not have to navigate it alone. My goal is to walk alongside you with empathy, guidance, and acceptance as you work toward greater understanding, resilience, and meaningful change.

Michelle Barraco

LCPC-Bilingual

Michelle is a master’s level Psychotherapist and a Licensed Clinical Professional Counselor (LCPC). In her 12 years of experience, she has worked with children, adolescents, and adults. She has worked with a variety of mental health and life concerns including but not limited to depression, mood disorders, anxiety, substance use, addiction, trauma, grief, and relationship conflicts. Michelle likes to utilize a Cognitive Behavioral Therapy approach to assist her clients in developing greater insight and effective strategies to manage distressing situations in their lives. She strives to create an emotionally supportive, non-judgmental environment and provides clinical insight to guide them through this process.

Kaela Tinker

LPC

Hi, my name is Kaela! I’m a compassionate and dedicated Licensed Professional Counselor (LPC) with 4 years of experience specializing in substance use recovery, thought and mood disorders. Through therapeutic collaboration and integrative methods, I utilize a client centered approach to help my clients feel autonomous and empowered. 

Alfredo Ortiz

Bilingual

I’m Alfredo Ortiz, and I’m passionate about helping people take the next step toward healing, growth, and a brighter future! With more than 15 years of experience in behavioral health, I’ve had the privilege of supporting individuals, families, and youth through some of life’s toughest moments. I’ve worked with people facing substance use, mental health challenges, eating disorders, and life transitions in community health, clinical treatment, and juvenile programs. I hold a Master of Science in Human Services with a specialization in Mental Health Counseling and a Bachelor of Science in Human Services with a specialization in Addiction Studies, both from Springfield College. I’m also a SAMHSA Trauma-Informed Care Trainer and a National Institute of Corrections “Thinking for a Change” Instructor.

My approach is warm, non-judgmental, and built around you. I use evidence-based methods like Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and Dialectical Behavior Therapy (DBT) to help you build coping skills, set meaningful goals, and see real progress. I also connect clients and families with community resources, so you never have to walk this road alone.

I proudly offer services in both English and Spanish, so you can express yourself in the language that feels most comfortable and natural to you.

Change is possible, and I’d love to be part of your journey. Let’s get started today!

Victoria Noel Pou

LSW-Bilingual

Hi, I’m Victoria Noel Pou! I’m a bilingual (English & Spanish) licensed social worker and mental health therapist passionate about helping people feel understood, supported, and empowered. I love using Cognitive Behavioral Therapy (CBT) and Narrative Therapy to help clients reframe their stories, build healthier thought patterns, and move toward the life they want. My style is collaborative and down-to-earth. I believe therapy works best when it feels like a safe, genuine conversation.

Carolina Faulkner

Bilingual

I received my Bachelor’s degree in Psychology and Master’s in Psychology from the American Military University. My experience includes working with the University of Washington in Early Childhood Education, along with having worked in various school districts providing support to families and children as a Family Advocate. I have also worked as a crisis response behavioral health clinician with at risk youth and families through Wraparound with Intensive Services (WISe). I am experienced in working with families from diverse communities, and have focused on supporting the development of positive communication skills and family strengths. My goal is to support youth and families identify their individual strengths. By highlighting individual strengths, it will be possible for the youth and family to think about their goals in an encouraging, positive and realistic manner that fits best for their own lives and helps build them up. I focus on supporting families in learning skills to improve communication and expectation as it refers to their individual needs and growth since each family has their own needs and their own strengths. When working with clients I utilize approaches that are individualized for the individual needs. I believe each individual has the potential to achieve their goals so let’s create a safe space to explore, learn and grow as part of the journey to your own personal success.

Courtney Hirsch

M. A

My therapeutic approach is strengths-based and customized to meet each client’s unique requirements. I use an interactive approach, working together with each client to establish and decide what their goals are for treatment. I approach clients with a paradigm that assures wellness, resilience, and strength while placing a high priority on harm reduction. I provide my clients with a considerate and distinct viewpoint by carefully referencing my personal experiences and relationships. I have worked in schools, courts, correctional facilities, hospitals, day treatment centers, therapeutic foster homes, residential treatment centers, and provided home-based services. Working with kids, teens, adults, couples, and families is something I enjoy doing. Stress management and self-care, depression and anxiety, major life transitions, relationship problems, trauma and PTSD, bereavement and loss, behavior modification, and self-esteem are some of my professional interests and areas of expertise. I provide a variety of professional and clinical experiences that strengthen my abilities as a therapist who seeks to empower people. I hold the following degrees and qualifications: B.A. in Sociology with a focus in Criminal Justice; M.A. in Psychology with a certificate in Psychological Assessment & Ed.S. in Applied Behavior Analysis.

Denize Christobal

Bilingual

Hello, my name is Denize Christobal, a compassionate LPC-Associate with over 13 years of experience supporting children, adolescents, and families across educational and community settings. I have a professional background as a bilingual teacher, school counselor, and school administrator.  I have a deep understanding of the emotional, developmental, and systemic factors that impact mental health and overall well-being.
 
My therapeutic approach is trauma-informed, culturally responsive, and rooted in empathy and collaboration. I integrate evidence-based practices to support clients navigating anxiety, life transitions, self-esteem concerns, relational challenges, and the lasting impact of past trauma. I believe healing begins in a safe and attuned therapeutic relationship where my clients feel genuinely seen, heard, and valued.
 
I am especially passionate about increasing equitable access to quality mental health services. I am committed to meeting my clients where they are by reducing stigma, honoring cultural identities, and helping individuals and families overcome obstacles that may have previously limited their access to support.

Faith Benson

LSW

Faith’s educational background include a Masters in Social work, a Bachelors  degree in Crimina Justice a minor in psychology and a Master’s in Business Administration.
 Faith also has 20 years of experience in child welfare.
Faith has experience of working with couples, individuals with sexual maladaptive behaviors and offenses and adult managing depression, anxiety, and other mental health concerns.
 
When it comes to her approach with client’s, Faith firmly believes in utilizing a strength based and trauma informed approach.  She strives to meet her clients where they are fostering a nonjudgmental environment that promotes growth and healing.
Hi, I’m Craig. I’m a social worker, therapist, and life coach with more than 30 years of experience in mental health. I’ve worked with people of all ages in hospitals, clinics, and community programs across Illinois. My goal is to help you find peace, stability, and wellness. I use both in-depth psychotherapy and practical, solution-focused strategies to help you manage stress, anxiety, depression, adult ADHD, and other challenges.
 
Looking at your past relationships and experiences can help you spot and change unhealthy patterns. I also use Cognitive Behavioral Therapy (CBT) and mindfulness to show how your thoughts, beliefs, and feelings are connected. Together, we’ll look for the root causes of issues like stress, anxiety, low self-esteem, lack of confidence, depression, relationship problems, or trouble with life changes. I can help you manage anger, express emotions in healthier ways, become more emotionally available, communicate better, resolve conflicts, and build stronger relationships.
 
I also specialize in adult ADHD. I use my experience to help you understand the five parts of ADHD and find ways to reduce executive dysfunction and emotional ups and downs, so you can make progress on your goals. 

Certified as a Minority (MBE) and Women-owned Business Enterprise (WBE) by the States of Illinois and Indiana

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